Could travel incentives retain millennial professionals?

Millennial employees work slightly differently to other generations. As such, rewards and incentives make up a significant part of where they work.

Omnichannel strategy popular among retailers

Omnichannel strategy and personalisation remain hot topics for businesses to engage and interact with customers in the future.

Could innovation lead to better customer loyalty?

Innovation and technology are the recommended ways to connect with customers in today’s environment. Where does loyalty fit into this equation?

Are you considering a customer loyalty program?

According to recent research, millennials are the demographic most willing to investment in a customer loyalty program. What can businesses learn from this?

Is an overseas holiday more worthwhile than a domestic trip?

Travel rewards are an exciting opportunity for businesses to engage with their audience. So, will you choose a domestic or international trip?

Improvements required in Australian customer experience

Australian businesses need to look at their customer experience in more detail, according to the results of a recently released report.

Is your business looking to increase prices?

Businesses face many pressures when it comes to increasing their prices. So, how can this be achieved with losing your valued customer base?

Social media platforms reconfigure​d for SMEs

Facebook and Instagram have made updates for small businesses to help attract and retain customer on social media. Read on to find out more.

What is influencing your HR department?

According to the 2015 SHRM/Globoforce Employee Recognition Survey, the most common HR challenge is employee retention and turnover.

Highlighting social responsibility through ecotourism?

Being a social responsible business is an important part of growing your brand. Could an ecotourism travel reward trip be the answer?