Gold Coast destinations for your next corporate event

To help keep your employees loyal, celebrate their achievements with a unique conference on the Gold Coast. Here is some inspiration for you.

Big data, big success: How analytics can help your customer retention program

Big data can help businesses large and small boost their customer loyalty program through targeted rewards and greater customer knowledge.

5 customer loyalty lessons from around the world

Learning from other successful businesses is a great way to evolve your customer loyalty program. Here are five lessons we’ve gathered for you to read.

5 customer loyalty lessons from around the world

Learning from other successful businesses is a great way to evolve your customer loyalty program. Here are five lessons we’ve gathered for you to read.

How to lose your top employees in 2 easy steps (and how to retain them)

Not thinking about your employee retention could be costing your business a fortune. So what are two steps to losing your workers?

How do you measure customer loyalty?

Knowing precisely what forms customer loyalty can take, as well as how it is measured, can set you apart from your main competitors.

Are you talking to your customers?

Interacting with your customers online is becoming more and more popular as a way for businesses to gain feedback from their customers and build loyalty.

Does your loyalty program encourage customers to use a mobile wallet?

More and more customers are using mobile wallets for all their purchasing decisions. Is your customer loyalty program following the trend?

What can your business learn about customer loyalty from celebrities?

Celebrity brands are some of the best at utilising customer loyalty programs to keep people interested. Here’s what you can learn from them for your own company.

Is now the perfect time to offer your customers travel incentive rewards?

New research has revealed that Australians aren’t taking all of their accrued leave. Is this a great opportunity for a new travel incentives program?