The science behind customer retention

Send promotional emails in the afternoon to achieve the best sales results.

Develop your top performers

The best ways to develop the performances of those who already do well in your company.

How to hire the best candidate for the job

Ask candidates questions and make sure you know what you’re looking for when hiring for a new role.

What workers want: Attributes of a good manager

Employees like managers to be demanding and high achieving, according to a new study.

Salary increase slip sees increased innovation in rewards programs

Less capacity for salary increases may see companies focus more on rewards programs.

What to watch out for when millennials take business trips

Millennials spend more of their company’s money than older travellers while on business trips.

Why you might be wasting your channel investment

Optimising your relationship with channel partners can ensure your investment money is being well spent.

Let someone else plan your next event

Why plan a party yourself when you can have someone else do it for you?

Study shows vendors will increase investment in sales channels in the new year

Companies will be increasing their investment in sales incentive programs in the new year.

What does 2014 have in store for technology in your business?

Gartner, Inc predicts much technological advancement for businesses in 2014.