Over two-thirds of employees are NOT engaged

Recent research from Badgeville has found that 70 per cent of employees are not engaged in the workplace.

Clean and green: Environmentally-friendly rewards programs

Reflect your company’s eco-friendly goals by implementing green initiatives in your rewards programs.

Consistency: An essential element for customer loyalty

When designing your customer loyalty programs, make sure that consistency is a key element!

Creating a lasting impact with your conferences

Aim to build a ‘community’ with you conferences to help leave a lasting impression on attendees.

North America’s oldest retailer revamps loyalty program

HBC, North America’s oldest retailer, is revamping a customer loyalty program.

A step-by-step guide to restaurant loyalty programs

Restaurant loyalty programs need some unique consideration.

Seasonal loyalty programs can win over customers

Flexible reward programs let customers redeem points in a variety of ways.

Ryan Gosling, Miranda Kerr and customer loyalty

IKEA’s loyalty scheme survey evaluates Miranda Kerr and Ryan Gosling as potential shopping partners.

How fair are your incentive programs?

Fairness is one factor that you should make sure to assess when designing your incentive programs.

Consumers are most loyal to supermarkets

Supermarkets are the type of retailer customers feel most loyal to, according to a new British study.