Do loyalty programs really work? Lessons from airlines for SMEs

Airlines have some of the best customer loyalty programs in the world, and a lot of the lessons from these can be applied to small businesses as well.

Loyalty isn't just about getting discounts, it's about feeling like part of a family.

Retain, gain and return: The benefits of customer loyalty

Does your business have a customer loyalty program in place? If not, here is the case for why you should implement one right now.

3 innovative ways to improve your customer loyalty program

How can you improve your customer loyalty program? Here are three innovative ideas to make yours stand out from the pack.

How to implement a turnkey customer loyalty program on a budget

Don’t have bucket​ loads of time or a massive budget to spend on implementing a customer loyalty program? Here are some low-cost, turnkey solutions. 

How to maximise your loyalty program in Australia

Do you want to know what makes a good loyalty program in Australia? Customer experience, quality and social platforms all play a part in it.

What makes a good loyalty program?

What you need to know about the ‘why’ of loyalty

So you know loyalty programs are good for business. Here is what you should know about the psychological reason why that is the case.

Why exactly are rewards programs good for loyalty?

How to build profitable relationships with your channel partners

Building profitable channel partner relationships can be a challenge for organisations. Here, we have three tips to help you improve your partnerships.

Do you know how to build profitable channel partnerships?

4 unexpected locations for your next conference in Australia

Are you looking for an unexpected venue for your next conference in Australia? Then these four locations are worth looking into!

Make your next conference stand out at one of these venues.

How to improve business performance through customer loyalty

Here is what key decision makers should know about how to boost business performance through customer loyalty in Australia.

Learn how you can boost business performance through customer loyalty.

A guide to finding the right loyalty program for your business

Do you know how to find the right customer loyalty program? Read about how to choose an effective approach to customer loyalty here.

How do you find the right fit in a customer loyalty program?